Posts
Experience: 0 - 1 Years
Location: Kolkata
Education:
UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Industry Type: BPO/ITES
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Job Description:
Roles and Responsibilities: Strong comm skills analytical and decision making skills Niche Technical,Non Technical
Skill & Job Requirements: Strong communication skills Attention to detail Quality focused Decision-making skills Organizational skills Problem solving Team player Flexibility in following a schedule provided by the Workforce Manager
Desired Candidate Profile:
Qualification: 12th
Experience: 0-1 Years
Skills: Responsible for responding to simple or complex customer calls Generate written responses to telephonic inquiries Access supporting systems for information Responsible for processing administrative tasks
Area of expertise: Operations
Company Profile:
Wipro is an integrated corporation that offers a diverse range of products, solutions and services in systems, software, consumer care, healthcare, lighting and infrastructure technology. We are driven by our passion for quality and our commitment to Customers. This drive has catapulted us among the 10 most admired companies in India. Through constant innovation and a people-first attitude, we strive to assume leadership positions in all our businesses in the new millennium.
Wipro is the first PCMM Level 5 and SEI CMM Level 5 certified IT Services Company globally. Wipro�s position of leadership in the IT business is built on a strong foundation of quality processes (Six Sigma and ISO 9000), Knowledge Management, Innovation & People processes (P-CMM: People Capability Maturity Model). Wipro provides comprehensive IT solutions and services, including systems integration, information systems outsourcing, package implementation, software application development and maintenance, and research and development services to corporations globally. Have a team of over 42,000+ committed people from different managerial and engineering backgrounds, spread across US, Europe, India and Japan. We provide end-to-end solutions across industries through unique models and methodologies, to deliver time, cost, quality and full-service advantages. We are the chosen IT outsourcing partner for several Fortune 500 companies.
Wipro BPO Solutions Ltd. is India�s leading third party offshore BPO (Business Process Outsourcing) provider with a full spectrum of BPO services. The Company Headquarters are located in New Delhi, with six state-of-the-art facilities in Mumbai, Pune, Chennai & Kolkata and global offices in US, UK and Canada. Wipro BPO provides a broad range of services from customer relationship management, back office transaction processing to industry specific solutions. The key element of services delivery is an integrated approach towards providing increasing value over the entire course of our client relationships. This involves a phased approach towards process standardization, process optimization and process re-engineering.
Contact Details
Company Name: Wipro BPO Solutions Ltd.
Website: Not Mentioned
Executive Name: Wipro BPO
Address: Not Mentioned
Telephone: Not Mentioned
Keywords: Non Tech VoiceB8622
Reference ID: Job Code B8622
How to Apply